Difficult conversations are an unavoidable aspect of people management, though one that many try to avoid, but they're also opportunities for growth and development. Having these types of conversations isn’t easy. Here are some simple but impactful strategies that you can adopt to help you tackle difficult conversations with confidence and empathy.

As a manager using a coaching approach can improve engagement, motivation and the performance of your team, and it can make your own life easier. Straightforward tips to get you started and immediately see the benefits.